Professional Work Experience

IT Solutions Folsom, CA 2009 – Present
Technical Support Engineer and Web Designer
Personally run business. PC / Network installations, troubleshooting and repairs for customers in local Sacramento region. Website design, maintenance and hosting.

Hewlett Packard Santa Barbara/Roseville, CA 1999 – 2009
Senior SAN Support Engineer
Provided SAN technical and sales support, planning, documentation, training, and product testing for HP Fibre Channel HBA’s, Switches, Routers and Storage Solutions (disk, raid, and tape).

Key Contributions

Data Direct Networks Chatsworth, CA. 1995 – 1999
Technical Support Manager
Managed day-to-day operations, including telephone support, installations, training, engineering research, testing, trade shows, customer service, and pre-sales technical and marketing support. Initially hired as a Field Applications Engneer; promoted to Senior Technical Support Representative and then to Technical Support Manager.

Rockwell/Boeing, El Segundo/Seal Beach, CA 1985 – 1995
Senior Systems Analyst
Supported engineering design CAD/CAM systems with Top Secret Clearance. Built, managed and maintained division wide Local Area Network and email systems.

Key Contribution